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How we collect, use, and protect your personal information
Last updated: February 07, 2026
At ReserveRoomz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hotel booking platform.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
We may collect the following types of personal information:
Contact Information
Name, email address, phone number, and mailing address
Account Information
Username, password, and profile preferences
Booking Information
Travel dates, hotel preferences, and special requests
Payment Information
Credit card details, billing address, and payment history
Communication Records
Customer service interactions and feedback
We automatically collect certain information when you use our services:
Device Information
IP address, browser type, operating system, and device IDs
Usage Data
Pages visited, time spent on site, and interaction patterns
Location Data
General geographic location based on IP address
Cookies and Tracking
Information stored in cookies and similar technologies
We use your personal information for the following purposes:
With Hotel Partners
We share necessary booking information with hotels to complete your reservations, including your name, contact details, and stay preferences.
With Service Providers
We may share information with trusted third-party service providers who assist in operating our platform, processing payments, or providing customer support.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:
You have the following rights regarding your personal information:
Access
Request access to your personal information.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information.
Portability
Request a copy of your data in a portable format.
Objection
Object to certain processing of your information.
Restriction
Request restriction of processing in certain circumstances.
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.
If you have any questions about this Privacy Policy or our data practices, please contact us at help@reserveroomz.com.